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22 Comments on "Understanding and Bypassing Reset Protection"

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PAt
Guest

Hi

I downloaded windows 10 on my Lumia phone….I hated it…so I cleared my phone and did a hard restart! But now forgot my email address linked to the phone! Yes I forgot it 🙁 called Microsoft and they wont do a thing for me…phone is not even a year old and now Im locked out completely any advise would be amazing. cheers.

Mario
Guest

Only way is to try recovery access to ms account. Or go to service with that phone

lol
Guest

help me plz

john
Guest

Help

i used an autoloader to upgrade my blackberry forgot to do a backup and cant remember the username or ID associated with the phone how can i get that info

Lockbypassguy
Guest
Lockbypassguy

Android: if your rooted you can download my android tools pro. you then can disable the FRP component in google services. If not rooted you can use realtearm to bypass the google lock screen temporarily.

Oleg Afonin
Editor

FRP can be also disabled on devices with unlocked bootloaders and/or custom recoveries (TWRP) by erasing the frp partition. This can be done via fastboot as well.

Jennifer
Guest

Can you please help me I bought a Samsung Galaxy s7edge an they had done a reset on it an it’s locked by goggle an of course I can’t get him to call me back please help

Oleg Afonin
Editor

Your best bet would be contacting the phone manufacturer directly by either calling their hotline or filling out the contact form on their Web site. You will need your proof of purchase for them to be able to assist you with the FRP issue.

kevin wiley
Guest
kevin wiley

I cant remember my device password but i’m able to log into my blackberry protect. Is there a way to remove antitheft or reset my deivce password wihtout wiping it?

Mandi
Guest
Stuck on initial startup software update Hi!, its me again Miss learning as I go, so I lost !y phone and I used PC to log into Android device manager and erased my phone, (Alcatel flint) oh and it was rooted. I got my phone back and when do the whole initial google startup I get to software update and its still doing that. The crazy thing is that I still get text and calls and once I received the first ones that left the messaging app and call open and hit recent app key and I can send text… Read more »
Dee Martinez
Guest
Dee Martinez

Bought a used phone and checked imei number says not stolen. They did a factory reset, when I did setup is said password was reset. I waited over 24hrs like it said still didn’t setup. Please help, did I waste my money?

Oleg Afonin
Editor

Hi,

I’m sorry, but we don’t provide technical support for Android issues. Neither can we do FRP unlock of your device. Your best bet would be contacting the phone manufacturer directly by either calling their hotline or filling out the contact form on their Web site. Sorry I couldn’t help you more.

kevine
Guest

am a phone technician,i hard reset a nokia lumia 640 LTE due to low memory and now the phone is asking for reset protection key which the owner can not recall any thing and now he is on my neck please i need help

Oleg Afonin
Editor

This is fairly easy and described here:
https://support.microsoft.com/en-us/help/10549/microsoft-account-protect-my-phone
The reset protection key you are looking for is listed in the owner’s Microsoft Account at this link: account.microsoft.com/devices

Michael Johnson
Guest
Michael Johnson

and if I bought a used MS Lumia 640 that the previous owner did not unlock the reset protection? am I out of luck?

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