“Can you unlock that iPhone?” is one of the most common questions we hear on various events and from our customers. There is no simple answer, but more often than not some options are available.

iOS forensics is always a lot of fun. Say, you’ve got an iPhone of a recent generation. It’s locked, you are blank about the passcode, and the worst part is it’s more than just the four proverbial digits (the last iOS defaults to six). And you don’t have their computer, and there is not an iCloud account either. A horror story where no one, even us, can do anything about it.

Today’s mobile devices are getting increasingly more resistant to physical imaging, mostly due to the use of full-disk encryption. Full-disk encryption makes useless some low-level acquisition techniques of yesterday, which includes JTAG and chip-off.

Accessing the list of apps installed on an iOS device can give valuable insight into which apps the user had, which social networks they use, and which messaging tools they communicate with. While manually reviewing the apps by examining the device itself is possible by scrolling a potentially long list, we offer a better option. Elcomsoft Phone Viewer can not just display the list of apps installed on a given device, but provide information about the app’s version, date and time of acquisition (first download for free apps and date and time of purchase for paid apps), as well as the Apple ID that was used to acquire the app. While some of that data is part of iOS system backups, data on app’s acquisition time must be obtained separately by making a request to Apple servers. Elcomsoft Phone Viewer automates such requests, seamlessly displaying the most comprehensive information about the apps obtained from multiple sources.