Posts Tagged ‘account password’

In Apple’s land, losing your Apple Account password is not a big deal. If you’d lost your password, there could be a number of options to reinstate access to your account. If your account is not using Two-Factor Authentication, you could answer security questions to quickly reset your password, or use iForgot to reinstate access to your account. If you switched on Two-Factor Authentication to protect your Apple Account, you (or anyone else who knows your device passcode and has physical access to one of your Apple devices) can easily change the password; literally in a matter of seconds.

But what if you do know your password and your passcode but lost access to the only physical iOS device using your Apple ID and your SIM card at the same time? This could easily happen if you travel abroad and your phone is stolen together with the SIM card. There could be an even worse situation if your trusted phone number is no longer available (if, for example, you switched carrier or used a prepaid line and that line has expired).

It’s particularly interesting if you have a child under the age of 13 registered in your Family Sharing, and the child loses their only iOS device (at that age, they are likely to have just one) and their phone number (at that age, they are likely to use prepaid service). So let us explore what happens to your Apple Account if you lose access to your secondary authentication factor, and compare the process of regaining control over your account in Apple and Google ecosystems. (more…)