Posts Tagged ‘WhatsApp backup’

WhatsApp remains one of the most popular instant messengers. With more than 1.5 billion users and about half billion daily active users, WhatsApp sends over 100 billion messages per day. WhatsApp is secure thanks to end-to-end encryption to make intercepted messages impossible to decrypt. While this is great news to consumers and privacy advocates, it is also bad news for the law enforcement. Once an expert accepts to access the suspect’s WhatsApp communication history, they will struggle with the encryption and demand for a vendor-provided backdoor (WhatsApp: The Bad Guys’ Secret Weapon).

Are there any other options to access WhatsApp conversations? We know of at least two. The first option is capturing the message database directly from the device of either party. The other option is going through the cloud. WhatsApp does not have its own native cloud service such as Telegram. All it has is a messaging relay service, which does not store messages for any longer than required to pass them along. In other words, any message that passes through WhatsApp servers is immediately deleted once it’s delivered (and it would be of no use to forensic experts anyway due to end-to-end encryption). It is important to note that WhatsApp accounts cannot be used on more than one device.

Let’s review WhatApp recovery/decryption options for both Android and iOS, and see what is new in Elcomsoft eXplorer for WhatsApp (EXWA).

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Starting with version 2.40, Elcomsoft Extractor for WhatsApp supports physical and cloud acquisition of WhatsApp Business. The physical extraction method requires root access, while cloud acquisition requires authenticating into the user’s Google Drive account with proper authentication credential. In addition, a verification code received from WhatsApp as an SMS must be provided to decrypt the backup downloaded from Google Drive. In this guide, we’ll describe all the steps required to perform physical and cloud acquisition of WhatsApp Business. (more…)