There are three major mobile operating systems, and three major cloud services. Most Android users are deep into the Google’s ecosystem. iCloud is an essential part of iOS, while cloud services provided by Microsoft under the OneDrive umbrella are used not only by the few Windows Phone and Windows 10 Mobile customers but by users of other mobile and desktop platforms.

As we already know, Apple syncs many types of data across devices that share the same Apple ID. Calls logs, contacts, Safari tabs and browsing history, favorites and notes can be synced. The syncing mechanism supposedly synchronizes newly created, edited and deleted items. These synchronizations work near instantly with little or no delay.

We’ve got a few forensic tools for getting data off the cloud, with Apple iCloud and Google Account being the biggest two. Every once in a while, the cloud owners (Google and Apple) make changes to their protocols or authentication mechanisms, or employ additional security measures to prevent third-party access to user accounts. Every time this happens, we try to push a hotfix as soon as possible, sometimes in just a day or two. In this article, we’ll try to address our customers’ major concerns, give detailed explanations on what’s going on with cloud access, and provide our predictions on what could happen in the future.

Your browsing history represents your habits. You are what you read, and your browsing history reflects that. Your Google searches, visits to news sites, activities in blogs and forums, shopping, banking, communications in social networks and other Web-based activities can picture your daily activities. It could be that the browsing history is the most intimate part of what they call “online privacy”. You wouldn’t want your browsing history become public, would you?

Cloud acquisition has been available for several years. iPhones and iPads running recent versions of iOS can store snapshots of their data in the cloud. Cloud backups are created automatically on a daily basis provided that the device is charging while connected to a known Wi-Fi network. While iCloud backups are great for investigations, there is one thing that might be missing, and that’s up-to-date information about user activities that occurred after the moment the backup was created. In this article, we’ll discuss an alternative cloud acquisition option available for iOS devices and compare it to the more traditional acquisition of iCloud backups.

Two-factor authentication is great when it comes to securing access to someone’s account. It’s not so great when it gets in the way of accessing your account. However, in emergency situations things can turn completely ugly. In this article we’ll discuss steps you can do to minimize the negative consequences of using two-factor authentication if you lose access to your trusted device and your trusted phone number. In order to keep the size of this text reasonable we’ll only talk about Apple’s implementation, namely Two-Step Verification and Two-Factor Authentication. You can read more about those in our previous blog post.

Two-factor authentication a roadblock when investigating an Apple device. Obtaining a data backup from the user’s iCloud account is a common and relatively easy way to acquire evidence from devices that are otherwise securely protected. It might be possible to bypass two-factor authentication if one is able to extract a so-called authentication token from the suspect’s computer.

In this article we’ll discuss the differences between implementations of two-factor authentication in popular mobile platforms. We’ll research how two-factor authentication is implemented in Android, iOS and Windows 10 Mobile, and discuss usability and security implications of each implementation.

Good news: Apple has officially responded.

In our previous article, we figured that iPhone call logs are synced with iCloud. We performed multiple additional tests to try to understand exactly how it works, and are trying to guess why. (more…)