Apple’s latest and greatest iPhone, the iPhone X, received mixed reviews and sells slower than expected. While the high price of the new iPhone is a major factor influencing the slow sales, some of the negative points come from the device usability. The combination of design language, hardware and software interactions make using the new iPhone less than intuitive in many situations. In this article, we collected the list of utterly strange design decisions affecting the daily use of the iPhone X.

The iPhone X uses a new (for Apple) display technology. For the first time ever, Apple went with an OLED display instead of the IPS panels used in all other iPhones. While OLED displays have numerous benefits such as the true blacks and wide color gamut, the majority of OLED displays (particularly those made by Samsung) tend to flicker. The flickering is particularly visible at low brightness levels, causing eyestrain and headaches to sensitive users. Very few users have the slightest idea of what’s going on, attributing these health issues to oversaturated colors, the oh-so-harmful blue light and anything but OLED flickering.

In the world of mobile forensics, physical acquisition is still the way to go. Providing significantly more information compared to logical extraction, physical acquisition can return sandboxed app data (even for apps that disabled backups), downloaded mail, Web browser cache, chat histories, comprehensive location history, system logs and much more.

iOS is a locked down mobile operating system that does not allow its apps to directly access files in the file system. Unlike every other major mobile OS, iOS does not have a “shared” area in the file system to allow apps keep and share files with other apps. Yet, individual iOS apps are allowed to let the user access their files by using the file sharing mechanism.

Apple has a wonderfully integrated ecosystem. Apple computers, tablets and phones conveniently synchronize information such as passwords, Web browsing history, contacts and call logs across all of the user’s devices. This synchronization mechanism uses iCloud to sync and store information. The syncing mechanism works independently from iOS system backups that are also stored in iCloud (or iCloud Drive). As opposed to daily iCloud backups, synchronized data is updated and propagated across devices in almost real time. Extracting this information can be invaluable for investigations as it provides access to the most up to date information about the user, their activities and whereabouts.

It’s been a long while since we made an update to one of our most technically advanced tools, Elcomsoft Forensic Disk Decryptor (EFDD). With this tool, one could extract data from an encrypted disk volume (FileVault 2, PGP, BitLocker or TrueCrypt) by utilizing the binary encryption key contained in the computer’s RAM. We could find and extract that key by analyzing the memory dump or hibernation files.

Forget battery issues. Yes, Apple issued an apology for slowing down the iPhone and promised to add better battery management in future versions of iOS, but that’s not the point in iOS 11.3. Neither are ARKit improvements or AirPlay 2 support. There is something much more important, and it is gong to affect everyone.

Lockdown files, otherwise known as pairing records, are well known to the forensic crowd for their usefulness for the purpose of logical extraction. A pairing file created on one computer (the user’s) can be used by the expert to pull information from the iOS device – that, without knowing the PIN code or pressing the user’s finger to unlock the device. Lockdown records do carry their fair share of limitations. For example, their use is severely restricted if the device has just rebooted or powered on and was not unlocked with a passcode afterwards.

Media files (Camera Roll, pictures and videos, books etc.) are an important part of the content of mobile devices. The ability to quickly extract media files can be essential for an investigation, especially with geotags (location data) saved in EXIF metadata. Pulling pictures and videos from an Android smartphone can be easier than obtaining the rest of the data. At the same time, media extraction from iOS devices, while not impossible, is not the easiest nor the most obvious process. Let’s have a look at tools and techniques you can use to extract media files from unlocked and locked iOS devices.